Terms of Service

Last updated: July 8, 2026

These Terms of Service (the "Terms") govern your use of the services provided by Bridge ("Bridge", "we", "us"). By purchasing our services or checking the acceptance box at checkout, you ("you", the "Client") agree to these Terms.

1. The Service

Bridge provides a lead-generation service for tradespeople, which includes:

• A one-page professional website built for your business;
• Google Business Profile setup or optimization;
• Automated review requests sent to your customers;
• Automated lead follow-up;
• Access to the Bridge technician dashboard for tracking and scheduling your jobs.

The specific scope may be refined during your onboarding call.

2. Fees and Billing

• Setup fee: $297 CAD, charged once at checkout.
• Monthly subscription: $197 CAD per month, beginning 14 days after checkout (the standard build and delivery period), and automatically each month thereafter.
• All payments are processed securely by Stripe. Applicable sales taxes, if any, will be added where required by law.
• If a monthly payment fails, we will retry it. If it remains unpaid, we may suspend the Service (including your website and dashboard) until payment is resolved.

3. Setup Fee — Non-Refundable

The setup fee compensates work that begins immediately after checkout (research, design, build, and profile setup) and is non-refundable once that work has begun.

4. Term and Cancellation

The subscription is month-to-month with no long-term contract. You may cancel at any time by emailing admin@bridgetrades.ca or through the payment portal. Cancellation takes effect at the end of your current billing period; monthly fees already paid are not prorated or refunded.

5. Website Ownership, Cancellation, and Buyout

While your subscription is active, Bridge builds, hosts, and maintains your website and provides access to the dashboard as part of the Service. Bridge retains ownership of the website design, code, dashboard, and automation tooling.

If you cancel your subscription:

• Your website will be taken offline and dashboard access will end at the end of your final billing period; or
• You may purchase your website outright for a one-time buyout fee of $500 CAD, in which case we will deliver the website files to you for self-hosting. The buyout covers the website only; the dashboard, hosting, and automations are not included.

Content you provide (your business name, logo, photos, and text) always remains yours.

6. Domain Name

Your domain name is registered in your name and belongs to you. If Bridge registers a domain on your behalf, it will be registered under your ownership, and we will transfer control to you on request or upon cancellation. You are responsible for domain renewal fees after your first year unless otherwise agreed.

7. Client Responsibilities

• Provide accurate business information and any photos, licensing details, or content we reasonably request;
• Respond to onboarding and review requests in a timely manner — delivery timelines depend on it;
• Confirm that you have the right to use any content you give us (photos, logos, text);
• Confirm that customers whose contact details you provide for review requests or follow-ups have consented to be contacted by or on behalf of your business, as required by Canada's Anti-Spam Legislation (CASL).

8. No Guarantee of Results

We work to grow your visibility and lead flow, but search rankings, review volume, and lead volume depend on many factors outside our control (including Google's algorithms and policies, your market, and your service quality). Bridge does not guarantee any specific ranking, number of leads, reviews, or revenue.

9. Third-Party Services

The Service relies on third-party platforms such as Google, Stripe, hosting providers, and messaging providers. We are not responsible for outages, policy changes, or actions taken by these platforms (for example, removal or suspension of a Google Business Profile).

10. Privacy

We collect only the information needed to deliver the Service — your business details, contact information, and the customer contact details you provide for automated follow-ups and review requests. We do not sell your information or your customers' information. Payment details are handled entirely by Stripe; we never see or store your card number. For full details on how we collect, use, and protect personal information, see our Privacy Policy.

11. Limitation of Liability

To the maximum extent permitted by law, Bridge's total liability for any claim arising out of the Service is limited to the amounts you paid us in the three (3) months before the claim arose. Bridge is not liable for indirect, incidental, or consequential damages, including lost profits or lost business opportunities.

12. Changes to the Service or Terms

We may update these Terms or improve the Service from time to time. If we make a material change, we will notify you by email at least 30 days before it takes effect. Continued use of the Service after that date constitutes acceptance. Your pricing will not change without notice.

13. Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.

14. Contact

Questions about these Terms? Email us at admin@bridgetrades.ca.